Built for universities, research teams and education programs that need dependable data and simple day-to-day operations.
TextIt is one of the few pieces of software I've used that's a true joy to work with. Every time I needed another bell or whistle to make our solution better, it was ready to go. It balances ease of use and a deep feature set really well.
TextIt is a powerful yet flexible product that allows us to interact with our patients and research subjects. Their customer focus is second to none.
Using TextIt has revolutionized our program. We needed to contact 500 or more clients each month with the same questions. There was no way to follow up with each one. Now we send the questions in bulk and let clients answer in their own time.
Common challenges for research and education teams, and how TextIt helps with them.
Deploy SMS-based instruments to students, patients or study populations on whatever phone they carry. There's no app to install or portal to log into, so participants can reply in seconds.
Automate deadline, exam, advising and study-session reminders by SMS. Students don't need an app, a login or a smartphone.
Send a question, parse the reply and branch the flow to collect ecological-momentary, household or community-health data on whatever device the participant owns.
Open-ended SMS replies are valuable for qualitative research, but slow to code by hand. A Split by AI step sorts each reply against your categories, whatever language it arrives in.
Flows are where student conversations begin. Contacts, Campaigns and Tickets help you keep students engaged from enrollment to graduation.
Track participants, students, study staff and consent status in one place, with the custom fields your protocol or registrar's office requires.
A behavioral-economics lab running a multi-wave longitudinal study can use custom fields to segment participants by treatment arm, cohort and consent version automatically, for clean exports.
Schedule a sequence of messages relative to a date in a record, such as enrollment date, exam date, study visit or follow-up wave. Once it's set up, new contacts are enrolled automatically.
A community-college student-success program can run a 16-week reminder cadence tied to each student's add/drop, midterm and registration deadlines, so every student gets personalized SMS without a coordinator scheduling them by hand.
Any conversation can escalate to a study coordinator, advisor, counselor or RA. Tickets sit in a shared inbox with full message history, participant fields and protocol context attached.
A campus mental-health study can route distress-flagged replies to a roster of trained counselors, so high-priority conversations get a person's attention first.
Watch responses arrive as participants reply, see completion rates per wave, and export the data when you're ready to work with it. Participants can reply in their preferred language along the way.
A multi-site study can collect responses in several languages from one translated flow. Responses land in a single result set and export as one file, ready for analysis.
TextIt unifies SMS, voice and ticketing behind one flow, so students and study participants can take part using the phone they already own.
From longitudinal field studies in rural Kenya to student-engagement programs at universities, TextIt powers the conversations for teams that need reliable reach, wherever their participants are.
$25 a month gets you the full platform, including all of our channels and features.
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