Did you know you can use TextIt to send SMS anywhere in the world? Our channels module allows you to connect virtual numbers and short codes in any country to your account through services like Twilio, Nexmo, Plivo or carriers themselves. A perfect example of this capability is a recent SMS campaign conducted by the United Methodist Church, which used a combination of channels to send over 80,000 text messages to over 3,300 contacts across 12 countries in 4 languages in just 3 weeks (more here). You can read more about their budding mobile-based communication program here.
Virtual numbers (VNs) provided by SMS aggregators like Twilio, Nexmo and Plivo send and receive SMS on behalf of your TextIt applications and bots. Aggregators are listed in the channel claim page in your TextIt account, and recommendations are given based on your account’s timezone:
In most cases, they can be purchased for $1-2 per month and connected to your TextIt account in seconds. All you need is an account with an aggregator; connecting your numbers is as simple as providing us your account Token and Secret. After that, your numbers will be displayed for use.
Local VNs vs International VNs
Local VNs are currently available in the following countries (and more are being added every month!):
- Costa Rica
- Hong Kong
- United Kingdom
- United States
If your country isn’t on this list, but you know of a local aggregator that provides VNs and/or short codes, let us know. We’d be happy to add them for you.
If you plan to process 1,000 or less messages per hour, our Android application is a convenient alternative to MVNs and short codes. Simply download our application on your Android phone, connect it to your TextIt account, and start sending. We refer to Android devices running our app as ‘relayers’. Note that you can add as many relayers to your account as needed. You can learn more about Android relayers here, and use this guide to get started.
Short codes are your best option if you expect to process a high volume of messages and aren’t able to locate a local aggregator in a particular country. Short codes can be acquired by carriers themselves, and you can use sites like OpenSignal to determine which has the most coverage. Once you’ve acquired your short code, we can connect it for you.
ConsiderationsNote that each account operates within a single time zone, and that accounts with multiple international channels behave the same as others. International channels are first matched with contacts by country, then by number prefix. If sending via Twilio numbers, you can create a messaging service that adds additional logic to channel matching through your Twilio portal.
Questions? Comments? Let us know; we love hearing from you.